📜 Terms & Conditions

Welcome to Poppyclogs.in! By accessing or using our website, you agree to abide by the following Terms & Conditions. Please read them carefully before making a purchase.

📌 1. General Information

These terms apply to all users of Poppyclogs.in, including website visitors and those interacting with us via social media or other digital platforms.

By placing an order, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

We reserve the right to update or modify these terms at any time without prior notice.

📌 2. Product & Pricing Policy

Product Availability: We do our best to maintain accurate inventory, but some products may go out of stock after an order is placed. In such cases, we will offer a refund or replacement.

Pricing: All prices are listed in INR (Indian Rupees) and include applicable taxes. Prices are subject to change without notice.

Discounts & Offers: Promotional offers are time-limited and cannot be combined with other discounts unless explicitly mentioned.

📌 3. Order & Payment Policy

Orders can be placed directly through our website by adding products to the cart and checking out.

We accept the following payment methods:
✔️ UPI (Google Pay, PhonePe, Paytm, etc.)
✔️ Credit/Debit Cards
✔️ Net Banking
✔️ Cash on Delivery (COD)

You will receive an order confirmation via email or SMS after placing your order.

Orders cannot be modified after 24 hours of placement.

📌 4. Shipping & Delivery

✅ FREE Shipping on all orders – no hidden charges!
🚚 Express Shipping Time: 5–15 business days depending on your location
📦 Tracking details will be shared via WhatsApp, email, or SMS once dispatched

⚠️ We are not responsible for delays caused by natural events, strikes, or courier disruptions.
📍 See our Shipping Policy for full details.

📌 5. Returns, Refunds & Cancellations

🔄 Returns: Accepted within 24 hours of delivery. Items must be unused, unwashed, and in original condition.

💰 Refunds: Issued within 7–10 business days after the returned item is received and inspected.

❌ Cancellations: Can be made within 24 hours of placing an order. After that, cancellations may not be possible if the order is already in processing or shipped.

📍 For complete terms, refer to our Refund & Cancellation Policy.

📌 6. Customer Responsibilities

• Ensure all contact and shipping details are accurate

• Use the website only for lawful personal shopping

• Do not copy, modify, or distribute content, designs, or logos from Poppyclogs.in without permission

📌 7. Intellectual Property Rights

All content, including logos, product designs, images, and text, is the property of Poppyclogs.in and is protected under copyright and intellectual property laws. Unauthorized use is strictly prohibited.

📌 8. Limitation of Liability

While we strive to deliver a smooth shopping experience, we are not liable for:

• Delivery delays caused by third-party logistics

• Loss or damage due to incorrect customer-provided information

• Technical issues or website downtime beyond our control

📌 9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be handled under the jurisdiction of the courts located in Agra, Uttar Pradesh.

📞 Contact Us

For any questions or concerns, feel free to reach out to us:

📧 Email: helpdesk@poppyclogs.in
📲 Phone/WhatsApp: +91 7046268037

📍 Store Address:
Poppy Clogs House, Block - A, Shop No. - 342,
Mahatma Gandhi Rd, Opp. Subhash Park,
Opp. Water Tank, Dhakran Crossing, Panchkuian,
Rakabganj, Agra – 282003, Uttar Pradesh, India

Thank you for choosing Poppyclogs.in
🥿 Your Comfort, Our Craft! ✨